Question

Unable to make a field editable

  • 21 June 2018
  • 5 replies
  • 64 views
ana_costa_ed8be0
Hello, 



I have this field called "At risk level" on the R360 layout and on GS Relationship object in sfdc, the field accessibility is set as editable at a profile level, and the GS Relationship object is also editable at a profile level but for some reason I'm not able to set it as editable on de R360 - page layout. Anyone has seen or experienced not being able to set a field as editable on R360? 



This field is a picklist. ( see attached) 



Any help is much appreciated 



5 replies

sai_ram
Rank
Userlevel 7
Badge +2
Hi Ana, Sorry for the inconvenience. 



Is this a look-up pick-list field? If so you cannot edit them. 
ana_costa_ed8be0
This reply was created from a merged topic originally titled Unable to make a field editable.



Hello, 



I have this field called "At risk level" on the R360 layout and on GS Relationship object in sfdc, the field accessibility is set as editable at a profile level, and the GS Relationship object is also editable at a profile level but for some reason I'm not able to set it as editable on de R360 - page layout. Anyone has seen or experienced not being able to set a field as editable on R360? 



This field is a picklist. ( see attached) 



Any help is much appreciated 
ana_costa_ed8be0
Hello Sai, 



No, it is not a lookup field. It is a picklist 
sai_ram
Rank
Userlevel 7
Badge +2
Hi Ana, I've checked this in my local machine and it is working as expected. Do you want to schedule a call and check the issue?
ana_costa_ed8be0
Hello Sai, 



No, not necessary. For some reason, all I had to do was remove the field from the R360 and from the rule then add it on both again. 



This is a bit frustrating as it's not the first time it had happened :( 

Reply


Terms & ConditionsCookie settings