Question

Scorecard 2.0 UI Questions

  • 9 November 2017
  • 13 replies
  • 134 views
kate_green
Rank
Userlevel 7
Badge
I have two questions about the Scorecard 2.0 UI

1. We noticed that when you hover over a score (either a Measure score or a rolled up score), the word "Label:" precedes the label.  This to us seems unnecessary and doesn't look quite "finished" - can the word "Label" be removed in any way?
 



2. We have defined descriptions for each Measure but those descriptions don't appear anywhere in the UI (from the CSM point of view).  Should these descriptions pop up when you hover over the measure within the Scorecard view?



Thanks!

13 replies

azhar_uddin
Rank
Userlevel 5
1. We can get rid of that "label" keyword, as they are not making any sense. 
2. Any suggestion on where do you like to see the description ? We can consider to add this..

I will forward this to our PM in mean time. he might update you here about his thoughts. 

Thank you for your valuable suggestions on Scorecard, we really appreciate that. :)

~Scorecard Team 
kate_green
Rank
Userlevel 7
Badge
Thanks Azhar!  I think the description could be a popup when you hover over the Measure name.  Or, you could shift over the history and comments sections and include the description next to the Measure name. 

aditya_marla
Rank
Userlevel 4
Hi Kate,

A quick question.....how useful do you think is it to also have the '[i]Help Text' display along with the '[i]Measure Description'. Or would just having the  '[i]Measure Description' be sufficient ?

Regards,
azhar_uddin
Rank
Userlevel 5
Update :
The Measure name when hovered will display the description of the measure, earlier we were displaying "Manual" or "Automatic".  

kate_green
Rank
Userlevel 7
Badge
Awesome - when can we expect that update?
azhar_uddin
Rank
Userlevel 5
Not sure about the exact date. I will ask the team about next patch/minor release and update you by next week. 
At this very moment I cannot tell you anything. 😞
kate_green
Rank
Userlevel 7
Badge
Sounds good - thanks for your quick response!
jahnavi
Rank
Userlevel 6
Badge
is this updated in prod?
azhar_uddin
Rank
Userlevel 5
@jahnavi. Not yet. This will come along winter release.  😞
rob_deaderick
Userlevel 1
I was searching for a way to expose the weight system to the CSMs, and this seems like the easiest method (add the weight details to the 'description' for the measure).  In our system, the pop-up still says 'Label:Red'.  Was this change made and/or is it available?
kate_green
Rank
Userlevel 7
Badge
Hi Rob - yes, the label was updated but it doesn't change the label for each measure, but rather corresponds to the label you have set for each score at the scorecard level:



Instead you would want to include the weight in the help text for each measure in your scorecard configuration.
smathew4
Rank
Userlevel 2
I have added a Measure description but when I hover over the score, it still shows "Label: xxx, Score xxx". Is there something I have to toggle to change the hover action to the Measure

description?
dan_ahrens
Rank
Userlevel 7
Badge +3
Hi,

If you have configured the description field, the hover over action will show that description if you hover over the name of the measure.

Hovering over the score value will show the score label. 

See example below:

VP of Customer Success at Forcepoint

Reply


Register for Pulse Encore 2023

Terms & ConditionsCookie settings