Question

percentile calculation in Scorecards

  • 12 December 2017
  • 4 replies
  • 51 views

Userlevel 6
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Do we have the variables percentile calculation instead of just weights?

4 replies

Userlevel 7
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Hi Jahnavi,

I'm not quite following your question. Can you word it another way or explain a little bit more what you are trying to solve?

Thanks!
Userlevel 6
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Hi Dan,

Consider an example where for a scorecard we have a variable a and I have three customers named A*, B* and C*. The actual value of A* a = 50 , B*b = 40 and C*c=30 . I would like to display this in percentile format where A*a becomes 100.

Hope this helps.

Thanks!
Userlevel 7
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Thanks for clarifying Jahnavi. 

With our legacy scorecards functionality we had a feature called Smart Signs that would essentially do what you described (with a bit more sophistication), so that the range of scores 0-100 would be dynamic based on the range of current customer data.

Scorecards 2.0 does not have Smart Signs at this time, but you can learn more about this feature here: https://support.gainsight.com/Product_Documentation/Scorecards/Admin_Configuration/SmartSign_Overvie...

We are planning to expand Scorecard 2.0 functionality to provide similar capabilities as part of our product roadmap. 
Userlevel 6
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Thanks Dan.  Would wait for this to be available for Scorecard 2.0

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