Dedicated CSM for multi-national, multi-business-unit Enterprises
Best answer by kunal_bhat 3 July 2019, 13:20
@devin_stevens Is the need to export common enough that creating a report and exporting when needed won’t work? It’ll also be helpful if you create a new post about this so we can gauge interest, this post is pretty long so this might get buried here.
Customer requested ability to easily export contact list for sharing in excel/csv format.
Currently today this can be done in a new C360 section (tabular report with export to excel function). However it would be nice if this was available in the tabular person view already, so a new C360 section wasn’t needed.
@duncan.young I come bearing good news, we’ve changed this in the new C360, People list is the default landing page for the People section. The new C360 is in beta phase will be GA soon. Hope this helps.
It’s really frustrating that People Maps is the default view. All of my CSMs use the List View as its easier to filter down. Support have told me this can’t be changed, but I think it should be as most companies have too many employees to map out in an easy to consume way. The additional clicks to get through to the list frustrates all of my CSMs.
Fabulous! I have 30 very happy CSMs on my team this morning
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