Question

New Scorecard UI not showing history tracker when values are 0

  • 12 February 2019
  • 1 reply
  • 106 views

Userlevel 7
Badge +2
Noticed that when a measure has been a 0 it doesn't display the history tracker:



For us, 0 is a valid score value. Important for CSM to see it's been 0 for the last 12 weeks.

I'm also going to use this opportunity to express my displeasure (again) that the measure names still show as truncated, even in the new UI. https://community.gainsight.com/conversations/scorecard-measure-names-truncated-on-c360-in-520-release-5bec83d3e4b097e2ae8aaff5

Can they not be wrapped?


1 reply

Userlevel 7
Badge +2
Hi Jeff.

Thanks for sharing this. When the score is 0, the history bar is present but since its 0 its now visible...we will work on how to show this properly. Regarding the measure name, how long are your mesaure names ? (We did not wrap the text in the initial listing sinc e it was not looking good, but we will think about showing the entire name in the detail view. Also on hover we show the measure name & description...is that helpful?)

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