Question

Mass unsubscribe users from Accounts they follow

  • 2 August 2016
  • 2 replies
  • 62 views

Userlevel 3
We have employees that have left the Customer Success team and need to be unsubscribed from the Accounts they previously followed via the C360. Is there a way to unsubscribe/unfollow all at one time?

2 replies

Userlevel 7
Hi Leslie,

I think it's possible to do this by removing all records, connected to these users, from the [i]Subscription Preferences object.
Userlevel 4
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@manu_mittal 

Could you please help me with more information on how exactly it can be achieved the way you mentioned. Little more details would be highly appreciated since I am working with a customer on this.

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