Issue with lightening UI

  • 10 June 2020
  • 2 replies

Userlevel 6

Hi Team,

Because of the following reason the Scorecard 2.0\Success plan section is not showing completely when using gainsight in lightening mode

  • Screen size
  • Salesforce header can’t be hidden in lightning.
  • C360 header and scorecard history bar also consuming space giving less than 20% of the vertical screen space for the timeline component.

 To fix the issue we need a change to the UI design.Do we have any plans of improving the UI view in lightening in future coming releases ?

2 replies

Userlevel 5

This is problematic for customers using Lightning. It would be a significant usability improvement for them if they could see those views display correctly, 

Userlevel 4

@sandeepchidiri @tzundelgainsightcom Thanks for raising this! We are working on a revamp of the scorecard section, and we will try to fix the issue. Lightning gives us ver little vertical space, so our options are limited. We will try to address this to the extent we can.