Question

Is there a way to change the summary widget on the C360 page?


Userlevel 6
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Can I edit what is shown on the C360 page summary or is it defaulted?

6 replies

Userlevel 7
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Here is the configuration guide for modifying this.  Does this cover it?
https://support.gainsight.com/Product_Documentation/Customers_and_Relationships/Admin_Configuration/Customer_360_Summary_Section_Configuration
Userlevel 6
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Yes, thank you!
Userlevel 2
Is there a way to add more widgets to the Summary? We don't use cases, but would like to create other widgets
Userlevel 7
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You get to put 6 widget boxes in the summary + attributes.  There is not a way currently to add more.  
Userlevel 7
Hi Sam,

The number of boxes is capped, as Denise mentioned, but you can create your own custom widget reports. I've covered the process on the other thread.
For some reason I can't see where I can delete the number of boxes and it appears it's required to have all boxes filled. Can someone show me how to only have 3 boxes for example? Thanks.

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