Question

Is anyone having an issue with Rich Text Fields on the C360 where they add a bunch of code back to SFDC?

  • 22 March 2019
  • 3 replies
  • 40 views

Userlevel 3
My team had been using rich text fields in SFDC and when we exposed them in the C360, a bunch of extra code is added when they edit these fields. Not sure what to do here.


3 replies

Userlevel 7
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Hi Chad,

Sorry for the delay here! Are you still having trouble with this?

I've been having this issue when I push scorecard comments into SFDC—even if the destination field is rich text.

Userlevel 3
The good news is that Gainsight fixed it in the April 2019 release!

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