Question

Health Score option of zero / 0

  • 4 August 2016
  • 3 replies
  • 53 views

We want to be able to allow for a health score option of zero. We are leveraging the labeling functionality for 1-10 but there wasn't an option to select 0 as a possible label.

Currently in the relationship scorecards, we only have an option of 1 - 100. Did I overlook how to implement this feature or is this on the roadmap already?

3 replies

Userlevel 6
Hi,

Are you using numeric scheme for your scorecard?

We persist the scores for a customer in the range of 0 to 100 but allow label creation.You can create a maximum of 10 labels in a scorecard.

.



Thanks
Abhishek S
Hi, 

Yes we are using the labels right now. Do we have to switch over to a 1-100 scale to be able to leverage the 0 value?
Are there any plans for adding in additional label options?

Reply