Question

Gainsight Vault Report

  • 4 June 2018
  • 1 reply
  • 78 views

Userlevel 4
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  • Team Captain
  • 89 replies
Hi, 



I'm Jasmine and I downloaded a few reports from Gainsight Vault that I'd like to add to a dashboard.

However, the fields "Current Score Label" "Current Score Name" and "Current Score Value" in the  "Count of Accounts by Health Score by CSM" report are blank. 



I am unsure if I need to re-configure my scorecard or build this report in a different way in order for the current score fields to populate. 



Thank you in advance, 



Jasmine

1 reply

Userlevel 7
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Hi Jasmine,



It sounds like you may need to map the report fields to fields in your org. This article may be a helpful reference. You can also modify reports as needed after downloading them from Vault.

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