My CSMs want to store Account specific information like URLs, Shared folder location, etc. in the Accounts 360 page. In the implementation we have save that as text, but Gainsight is not recognizing it as Links. Is this possible?
Best answer by john_apple
After the field is created, you need to add it to the C360 layout under an Attributes (not Summary) section and configure the field to be editable as that will allow your end users to edit the field from the C360 for the Company.