Question

Does anyone know how to change hard coded, embedded URL links within a Gainsight ellipsis? Is there a Workaround?

  • 1 March 2022
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Does anyone know how to change hard coded, embedded URL links within a Gainsight ellipsis?  Is there a Workaround?

C360 ellipsis option “View Contact” needs URL to point to “Related Contacts” Object

• Where do I go to Update the “URL link” under Customer 360 – “View Contacts” to be the URL for “View Related Contacts”?

C360/Opportunities/”Preview” Opportunity

• Where do I go to Update the “Preview” URL link under C360/Opportunities/ to Preview the updated Opportunities Layout that was created with Salesforce?


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