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Displaying data in 360

  • 13 August 2019
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Heya,

Relativly new to configuring Gainsight but I am investigating how to display ticket data for our accounts. I have the data ingestion happening through the S3 into a specific object.

But is there a specific section that I can use within the c360 to display the support data? (this has to be ingested via s3 as we are using Freshdesk so there is no standard connector)

Chris

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Best answer by dan_ahrens 13 August 2019, 16:54

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Hi Chris,

Welcome to the community! You can create a section in the C360 and populate that section with a report based on any given data object. More info here: https://support.gainsight.com/360/Admin_Guides/Configure_the_Customer360_Details_(C360)_Page_and_Section_Types#Configure_Related_List_and_Embedded_Page_Sections

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