We're using relationships to model the situation where one customer has multiple projects running in the software. Each project is a relationship in Gainsight.
For usage data we connect the customer name and then use the Project name as the Relationship name. (See this post about synthetic IDs for some background on why this is a challenge.)
Unfortunately we have project names that are longer than 80 characters, which is what the Name field on the GS Relationship object is set to.
Question: Can I change the length of that field and, if I can, will it survive the next version upgrade?
Already have an account? Login
Login to the community
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
The Name field is Standard Salesforce field on GSRelataionhip object. It has hard limit of 80. Salesforce doesn't allow you to change it though 😞