Question

Bug- "Refresh Score" Pop-Up Disappears When Clicking

  • 9 August 2018
  • 1 reply
  • 78 views

Userlevel 3
Hi All,

One of my users found some odd behavior in C360- Scorecards 2.0. When trying to refresh a score by clicking the "! Previous Score..." blue text on the metric, a pop-up appears with a message. At the bottom of the pop-up is blue link text that says "refresh score." If you try to move your mouse to click it, the box disappears. I'm able to replicate this and it happens in Safari (we didn't test other browsers).

We know you can update the score by clicking the color and then "refresh," but since this confused by users, I figured I'd flag it. See video below. Thanks!

https://drive.google.com/file/d/1BprIglzPzMZ5HcwyfK24XSF4Vof28A82/view?usp=sharing

1 reply

Userlevel 6
Hi Allison,

Thanks for sharing this. Was not able to observe this in chrome, will check in safari & work on fixing this.

Reply