Associate C360 Activity with a CTA in R360

  • 7 April 2022
  • 1 reply


My CSMs would like to associate a Timeline Activity created in a customer’s C360 with a CTA that was created in the customer’s R360.


Since the Associated Records search won’t find the CTA created in R360, I suggested that for future CTAs, that they initially create them in C360 and not in R360 if they want to associate a Timeline Activity created in C360.

1 reply

Userlevel 7
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Moved this discussion to the C360 Product category. cc @Bhawya, @gopal_rao_kallepu