Question

Associate C360 Activity with a CTA in R360

  • 7 April 2022
  • 1 reply
  • 14 views

 

My CSMs would like to associate a Timeline Activity created in a customer’s C360 with a CTA that was created in the customer’s R360.

 

Since the Associated Records search won’t find the CTA created in R360, I suggested that for future CTAs, that they initially create them in C360 and not in R360 if they want to associate a Timeline Activity created in C360.


1 reply

Userlevel 6

Moved this discussion to the C360 Product category. cc @Bhawya, @gopal_rao_kallepu  

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