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Anyone else having Gainsight Widget (Viewer) Summary layout issues?

  • 24 July 2020
  • 6 replies
  • 127 views

Userlevel 6
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Hello Admins,

Does anyone else notice a change in the Gainsight Summary tab of the SFDC Widget after the latest 6.15 release? 

Our grid is now stacked instead of inline. Basically, our 6 tiles are now larger and the list of 6 widgets is now under the tiles - not the right where they were & are configured to be.

 

Checking to see if this is a Gainsight issue or a SFDC issue. Always shown below our tiles regardless of browser zoom.

All the best,

DB

 

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Best answer by darkknight 24 July 2020, 21:53

I misread the original post.

 

Yes - our widget looks like this too:

 

View original

6 replies

Userlevel 7
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I misread the original post.

 

Yes - our widget looks like this too:

 

Userlevel 6
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Mentioned this as our non-CS teams were sending me requests to ‘revert to old view where they do not have to scroll’. Not sure there is anything we can do to ‘fix’ this one. 

 

Userlevel 6
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going to inform Support to see if they can help move this issue to the right GS team.

Userlevel 7
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Looks like a bug.  Probably support ticket?

Userlevel 6
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on it!  Thanks @darkknight  for the sanity check.:sunglasses:

Userlevel 6
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This issue was accepted as a Bug. I will update when more information is made available.

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